Job Title: Order Entry Specialist
Job Type: Full-Time/Non-Exempt
Salary Range: Competitive Salary Based on Education and Experience
WANT TO BE A PART OF THE NETA TEAM??
If you are looking for a career & not just a job, you are in the right place! We focus on career development & promotion; people are at the core of everything we do. We offer competitive salary ranges & awesome benefits.
For over 20 years, Neta Scientific, Inc. has been a leading distributor of laboratory supplies, solutions, and safety products to the Life Science and Pharmaceutical industries. We are currently seeking candidates that bring their knowledge and experience to the Neta Team. As the business navigates an ever-changing industry landscape and address bottlenecks in our growing business operations, the need for exceptional candidates is critical. Our mission is to provide our customers access to a robust catalog of world-leading brands to conduct cutting-edge research and development more effectively. The company's vision is to build "The Neta Brand" to be synonymous with Integrity, Excellence in Supply Chain Management, and Optimum in Customer Satisfaction.
We work and live by a distinct set of principles, known as “The Neta Way”. Every interaction with our clients and staff is grounded in our values drawn on our foundation as a family-owned company. We do this by demonstrating:
• Mutual Respect
• Corporate Citizenship
We are currently looking to fill the position of Order Entry Specialist.
General expectations for the position:
- A minimum of 3 years in a Customer Service/Admin Assistant role
- Excellent communication skills, both oral and written.
- Positive and strong interpersonal skills, the ability to work with others.
- Exemplify the highest level of professionalism in communication with customers and suppliers.
- Highly technical competencies with Microsoft Office XP and Microsoft Dynamics GP preferred.
Duties include but are not limited to:
- Answering in-coming telephone calls, taking messages and routing calls.
- Handling customer inquiries regarding order placement, pricing, delivery confirmation as well as other pertinent order management questions.
- Process Sales Orders, Packing Lists, and Invoices.
- Manage e-commerce order fulfillment systems.
The ideal candidate will be trained to handle all facets of customer service and order fulfillment including processing a high volume of orders & meeting daily deadlines. Must be able to execute all responsibilities accurately and quickly and have advanced problem solving and organizational skills.
Required Education and Experience
- • Min. Associates Degree or Comparable Experience
- • Medical/Dental/Vision.
- • 401K
- • On-the- Job Training
- • Reports to the Administration Team Manager.
- • This position has no supervisory responsibilities.
This job operates in a professional/warehouse office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
Neta Scientific, Inc. normally is open for business from 8:30 am to 5:30 pm, Monday through Friday. You will be assigned a work schedule and you will be expected to begin and end work according to the schedule. To accommodate the needs of our business, at some point we may need to change individual work schedules on either a short-term or long-term basis.
Work Authorization/Security Clearance
Neta Scientific performs a Criminal and Credit Background evaluation strictly for the purposes of employment with Neta Scientific. Information obtained will be held confidentially and not used for any other purpose but to validate a candidate's qualifications for employment.
Neta Scientific Inc is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
The Company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
The Company will endeavor to accommodate the sincere religious beliefs of its employees to the extent such accommodation does not pose an undue hardship on the Company's operations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Neta Scientific, Inc. is an equal opportunity employer.